Demand IT Manager

Responsibilities:

• Drive the IT demand management process and ensures that demands are captured, assessed, and implemented.
• Understand business requirements and translate them into technical specifications and project plans, and design clear and concise technical documentation. 
• Initiate and execute intra departmental communication and improvement activities to ensure maximum alignment of the IT with business priorities and facilitate demand capturing.
•  Build an overall demand pipeline on an annual basis as well as in an ongoing basis (mapped with annual plan).
• Develop and maintain a project and enhancement roadmap aligned with business priority, IT capacity, technical dependencies, and ongoing project portfolio.
• Identifies and communicates any deviation from the demand management process, defines and implements corrective actions.
• Work in a fast-paced environment, manage multiple projects simultaneously and adapt to changing priorities.
• Ensures timely and accurate reporting of all IT demand related issues to senior management and key stakeholders.
• Develop and maintain a good relationship with group suppliers.
• Attend business meetings with group partners.
• Ensure high-quality work in end-to-end IT solution delivery.

Requirements:

• Education: bachelor's degree in computer science.
• Business management courses would be a plus.  
• Relevant experience in project management, business analysis or IT service management is preferred. 
• Experience in implementing Microsoft Dynamics would be appreciated.
• Good understanding of IT infrastructure, software development methodologies and knowledge of project management tools and techniques. 
• Ability to analyze data, identify patterns and trends and use data to inform decisions. 
• Excellent written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.  
• Ability to build relationships and work collaboratively with other departments and stakeholders. 
• Ability to lead cross-functional teams and manage projects from start to finish. 
• Advanced English level.
• Disponible for work related travel.